Personalised Wheelchairs / Contact Us

Contact Us

Get professional help and advice from one of our authorised dealerships. Just let us know your details using the form or one of the methods of contact below and we'll organise for a Sunrise dealership to contact you. 

Contact Us

Post:
Sunrise Medical Australia Pty Ltd.
11 Daniel Street, Wetherill Park
NSW 2164
Australia

Telephone: +(61 2) 9678 6600
Fax: +(61 2) 9423 6969
Email: enquiries@sunrisemedical.com.au

Contact Us Online:

Read more about our data processing guidelines on our privacy policy.

How do we use your information?

Sunrise Medical will use the information you provide us to respond to your enquiry. This may involve passing your personal information to other internal departments to help with, or reply to, your enquiry. We'll never disclose or share your personal information with anyone else. Your information will be stored in the UK, United States and Australia and will be kept no-longer than 2 years after your last interaction with us.

If you need to send personal information (such as your disability), please contact us by phone instead.

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Frequently Asked Questions

Sunrise Medical products are only for sale via one of our authorised dealerships, we do not sell direct. You can find your nearest Sunrise Medical dealership by using our dealer locator.

Your dealer will need to know the the product that you'd like the customisation for, client measurements, social details (like the day-to-day environment the wheelchair will be used in) and of course details of the actual customisation.

Please give as much information as you can - this will help our experts to understand your existing/future needs and provide the best solution for you.

Drawings, pictures or illustrations of the proposed solution are always useful, as well as a photo of how you are currently seated in your wheelchair.

For any queries relating to your order, please contact the Sunrise Medical dealership where your order was placed.

Our Built-4-Me team can provide whatever you need - from complex solutions such as electronic wheelchair controls to personalise paint-jobs. We'll help you achieve whatever you need, regardless of complexity.

Our goal is to always offer you the safest and most effective solution - that's why all requests for personalised wheelchairs are subject to a risk analysis first. As we'll only offer safe solutions, in some circumstances we may decline the modification if it does not meet our safety requirements.