Can I buy a product direct from Sunrise Medical?
Sorry, our products are only available to buy via our network of authorised dealerships. Please contact us to find your nearest dealer.
Can I get a product brochure in printed format?
Yes. Please contact us with the product that you are interested in and we'll pop one in the post to you.
Can I order a product for my relative who lives abroad?
Our products are only available via our network of dealerships in Australia. However, we have many distribution outlets throughout the world. Please contact us to find the best one for you.
Can Sunrise Medical donate a product to me?
Unfortunately, we are unable to donate products to individuals.
Do you offer financing on a product?
Our products are only available to buy via our network of dealerships. However, many of them offer financing options. Please contact us to find your nearest dealership.
Do you offer product demonstrations?
Yes, you can request your free product demonstration online by completing the form on the relevant product page. Alternatively, please contact us.
How much does a wheelchair cost?
This will depend entirely on the choices you make. The starting price (with standard options selected) can be found on the product's order form. If you are buying your wheelchair privately, we recommend that you contact your nearest authorised Sunrise Medical dealer.
I'd like to see a picture of an option on a product before ordering. Where can I see it?
Many of our options and accessories are visible by clicking on the 'Options and Accessories' tab on the product. If this is not available, please consult the product's order form.
Where can I get help and advice about which product is right for me?
Your nearest Sunrise Medical dealership will be happy to help. These then assess your needs and help you find a suitable product to your needs at no cost.
Where can I see or try one of your products?
Your nearest Sunrise Medical dealership will have a variety of products in their showrooms that you can see or try. Alternatively, you can arrange a home demonstration for the product that you are interested in via the related product page. Alternatively, please contact us.
Who is my nearest Sunrise Medical dealership?
Please contact us with the beginning of your postcode and we'll be happy to help you find your nearest dealership.
Why can't I find a price for a product on your website?
Our products are only available to buy via our network of Authorised Dealerships. You can find a recommended starting price on the product's order form, however this is only a guide price and the starting price offered by your Dealership may differ.
How do I arrange a service for my product?
Please contact the authorised Sunrise Medical dealership where you bought the product from. If you cannot remember or need an alternative dealership, please contact us.
I have a Sunrise Medical product that I no longer need - can you collect it?
Unfortunately we are only the manufacturer and do not take products back. You could however consider donating the product to a charity.
I need advice on a problem with my Sunrise Medical product. Who can I contact?
Your first point of call with any problem should be the authorised Dealership where you bought your Sunrise Medical product from. Can't remember? Please contact us and we'll try to help.