In the event that you require advice or assistance from Sunrise Medical, please contact us using one of the methods below.
Before you get in contact, our Frequently Asked Questions may help you find the answer.
Yes, you can request your free product demonstration online by completing the form on the relevant product page. Alternatively, please contact us.
Please contact us with the beginning of your postcode and we'll be happy to help you find your nearest dealership.
Yes, our Built-4-Me team can help you achieve requirements that go above and beyond what you would find on the typical product order form. They'll make every effort to provide you with the most suitable solution to your request.
If you have a folding wheelchair, your serial number will be on the cross-brace (the folding bars underneath the seat of your wheelchair). If you have a rigid wheelchair, the serial number will be on the rear side of the frame.
For any queries relating to your order, you always need to contact the Sunrise Medical dealership where the order was placed.
Sunrise Medical Australia Pty Ltd.
11 Daniel Street, Wetherill Park
Sunrise Medical will use the information you provide us to respond to your enquiry. This may involve passing your personal information to other internal departments to help with, or reply to, your enquiry. We'll never disclose or share your personal information with anyone else. Your information will be stored in the UK, United States and Australia and will be kept no-longer than 2 years after your last interaction with us.
If you need to send personal information (such as your disability), please contact us by phone instead.
Yes, I consent to receive email newsletters about products, services, promotions, news, events and useful resources. What does this mean?
Please note that our premises are not open to the general public.
How we use your personal information when subscribing to emails
You are agreeing that Sunrise Medical processes and uses your personal data to send you email newsletters. We do this by using your data to create a profile about you. This includes your name, email and any information that you've provided to us whilst using our website (such as the pages you visit, products you've enquired about and the services you use). We keep your profile secure and never share it with third-parties. We will contact you every 2 years to ensure you are happy to continue receiving email newsletters from us.
How to withdraw your consent
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Sunrise Medical asks you to accept cookies to personalise website content and analyse traffic. We also use third-party social media and advertising cookies to offer you social media functionalities and personalised ads on other sites. Do you accept these cookies and any processing of personal data involved?