Contact us

Don't forget, if you have a problem with your Sunrise Medical product, your first point of contact should be with dealership where you bought it from. However, in the event that you require advice or assistance from Sunrise Medical, please contact us using one of the methods below.

Got a question?

Before you get in contact, our Frequently Asked Questions may find the answer.

Common Questions

Sorry, our products are only available to buy via our network of authorised dealerships. Please contact us to find your nearest dealer.

Yes, you can request your free product demonstration online by completing the form on the relevant product page. Alternatively, please contact us.

Please contact us with the beginning of your postcode and we'll be happy to help you find your nearest dealership.

Yes, our Built-4-Me team can help you achieve requirements that go above and beyond what you would find on the typical product order form. They'll make every effort to provide you with the most suitable solution to your request. 

If you have a folding wheelchair, your serial number will be on the cross-brace (the folding bars underneath the seat of your wheelchair). If you have a rigid wheelchair, the serial number will be on the rear side of the frame.

View All Questions

Alternatively, contact us by:

Post:
Sunrise Medical Australia Pty Ltd.
11 Daniel Street, Wetherill Park 
NSW 2164
Australia

Telephone: +(61 2) 9678 6600
Fax: +(61 2) 9423 6969
Email: enquiries@sunrisemedical.com.au

Contact Us Online:

Under 18? Please don't provide us with any personal information. Read more about our data processing guidelines on our privacy policy.

How do we use your information?

Sunrise Medical will use the information you provide us to respond to your enquiry. This may involve passing your personal information to other internal departments to help with, or reply to, your enquiry. We'll never disclose or share your personal information with anyone else. Your information will be stored in the UK, United States and Australia and will be kept no-longer than 2 years after your last interaction with us.

If you need to send personal information (such as your disability), please contact us by phone instead.

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Where to find us

Please note that our premises are not open to the general public.